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Magento automated email won't send

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Magento automated email won't send

Hi, I'm new to magento. I don't receive automated email for example when I place an order. On the backend I have left the email templates empty http://prntscr.com/jz7dk4. Do i need to fill this with email templates? I thought that if I would leave this empty Magento would automatically use the standard templates?


14 REPLIES

Re: Magento automated email won't send

Hi @Jojobaa,

 

You're right.

You can customize templates but Magento will use the default ones.

Are you cronjobs working properly?

Are you using some 3rd-party service/module to send emails?

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Re: Magento automated email won't send

I'm now setting up the emails.

Do I first need to add these? http://prntscr.com/jzh4w3

In order to get those working: http://prntscr.com/jzh5bc
Because they are empty.

And I installed the Dutch language packs for Magento but the email templates are not tranlated. Are there translations available for email templates?

Re: Magento automated email won't send

Yes, You need to first set Customer Email Template from dropdown options.

After select options check email is working or not.

 

You need to refer below links for translate email template,

https://devdocs.magento.com/guides/v2.0/frontend-dev-guide/templates/template-email.html

 

For Translation works in your native language,

You have to keep content in email template like below way under curly braces with trans {{trans "text"}},

{{trans "i want to translate this word"}}

Now set your nl_NL.csv file with first column as original word and second column as translate string.

If Issue Solved, Click Kudos/Accept As solutions.

Re: Magento automated email won't send

Thanks for your reply.

So if I understand you correctly I still have to translatie each word myself with the csv file?
Isn’t there a faster way to translate they default email templates to the Dutch language?

Re: Magento automated email won't send

Correct, You need to translate each word into your CSV file for Dutch translation.

The possibility is that, if your Dutch library supports any of the words you don't need to keep that words in to your CSV but i don't know which words have in Your Dutch Translation.

 

Second Probability is that If you only use the single language for your store, Directly add the translated word into email templates so you don't need to add words into CSV file.

If Issue Solved, Click Kudos/Accept As solutions.

Re: Magento automated email won't send

**bleep**, thats a lot of translation to do 😄. Isn’t there a default Dutch translation available somewhere for email templates?

Thanks so far.

Re: Magento automated email won't send

Kindly Refer below links,

https://github.com/mageplaza/magento-2-dutch-language-pack/blob/master/github_contributions.csv

 

If your translation is mostly cover in above links then you need to add external Dutch langauge pack to less down your work.

 

You need to install from here,

https://github.com/mageplaza/magento-2-dutch-language-pack

 

Otherwise, you need to create simply nl_NL.csv file and manually add your text to here.

If Issue Solved, Click Kudos/Accept As solutions.

Re: Magento automated email won't send

Thanks again. And just to make sure, where do I put this file?

Re: Magento automated email won't send

Download that CSV file and replace file name with nl_NL.csv

 

Keep your CSV file at below location,

app/design/frontend/{Vendorname}/{themename}/i18n/nl_NL.csv

If Issue Solved, Click Kudos/Accept As solutions.