Magento 2 community hello:
Magento CE 2.1.5
Our customers typically search/find our (computer) products by Manufacturer name and/or SKU.
For example, SKU: CP-8845-K9 – not being found.
All products/categories have been created with identical parameters.
We have checked over and over that attributes are set correctly as searchable.
We have re-indexed, cleared caches, etc., etc.
Are we forced to install a 3rd party search extension, to get something so basic to work?
Thanks, GSH2000 – Los Angeles USA
Hello Magento Community
I have an almost identical issue with a B2B site.
Magento 2.1 CE
In my case, product codes are 3 or 4 characters: i.e. tc1, tc23, ra14. wa34, etc, etc
Product codes are how those in the industry search for products.
We installed Search Pro Extention, but it did not make a difference.
Search does show results when regular words are entered, but not the product codes.
To test if this was a specific site issue or a Magento issue, we just completed a fresh install of Magento 2.1 on a development server, added products as they are listed on the live site and are seeing the same problem.
Anybody know if this problem is being worked on by Magento developers?