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Magento2 website go down after product image import

Magento2 website go down after product image import

I have a magento 2 by bitnami installation on azure.
It's works fine and i can upload products easily, issue comes when i try to upload images for each product.
the aproach i did was from the official documentation of importing all images into the var/import/images folder then just adding the images name into the csv file:
Capture.PNG
once the file is checked and imported, my customer frontend would look like this :
Capture w.PNG
then when i would refresh, the website gets down for both the admin and user:
Capturec.PNG
i did afterwards check the Database and the products are indeed imported. 
i also tried to clear the cache but it didnt change anything:

sudo rm -r *

 inside var/cache