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MailChimp orders in Syncing state

MailChimp orders in Syncing state

Hello,

 

I have Magento 2.3.3 and Mailchimp v102.3.41 by ebizmarts.

 

At some point in mid-January something happened because all orders remain with the label "Syncing" in Mailchimp sync column on order grid.

Screenshot_20210322_160516.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I have tried to uninstall and reinstall the mailchimp plugin but still not working.

Could you help me to investigate the issue?

 

- OS is Debian 9.13

- PHP version is 7.3.22

- Database is Mariadb Server 10.4

 

- This is the /etc/crontab

* * * * * www-data /usr/local/bin/php /var/www/xxxxxxx/public/bin/magento cron:run 2>&1 | grep -v "Ran jobs by schedule" >> /var/www/xxxxxxx/magento2-2.3.3/var/log/magento.cron.log
# * * * * * www-data /usr/local/bin/php /var/www/xxxxxxx/public/pub/cron.php >> /var/www/xxxxxxxx/public/var/log/update.cron.log
* * * * * www-data /usr/local/bin/php /var/www/xxxxxxx/public/bin/magento setup:cron:run >> /var/www/xxxxxxxx/public/var/log/setup.cron.log

 

Thanks in advance

2 REPLIES 2

Re: MailChimp orders in Syncing state

Did you find solution to this?

Re: MailChimp orders in Syncing state

Did you find a solution to this?