Hi everyone, hope you're all keeping well while the world is in a mess.
We are on 2.3.3 and have MatrixRates extension running to calculate shipping rates for parcels.
Until now we've had a single rate covering the UK but we need to add postcode-range surcharges which is simple enough.
So we import a .csv with the ranges but it doesn't work, no rates are applied. On further examination, if you import the .csv and then immediately export it, the data in the To and From postcode columns has been deleted and replaced with *.
In the UK, our postcodes are Letters and Numbers, I did a test and put only numeric postcodes in (like US Zip codes) and upon export these remained.
So it appears that M2.3.3 only seems to accept numeric postcodes which is no good to us in the UK.
The site backend settings for 'Area' and 'Timezone' etc are all domiciled correctly.
Any ideas very welcome, MatrixRates plugin does not offer support, but I am quite sure it's not the plugin and something in the backend of our installation.
Cheers
