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My website collapsed

My website collapsed

Install Magento 2.1, a marketplace extension and also a theme marketplace
I started to review each of its parts and when I tried to see a specific value as a product or perform a specific action, such as adding a new page, the platform began to load and continue loading for more than an hour without making any changes. With the Marketplace extension, something similar happened, try to enter a seller and accept the data record, but not save the changes.

I thought it could be a problem with the Internet connection or the computer, so I restarted my computer and when I tried my account again, my entire website, both the administration panel and the web page (topic) collapsed (as you will see in the screenshots), it is completely blocked.


What will be happening?

Please help me solve this, I am stuck in this problem.

I greatly thank whoever can help me.


Re: My website collapsed

Hi @pedro _rivera,


It seems your static assets aren't being loaded?

If you check your browser console all the css and js files have 404 status?

Can you try to redeploy your static content using the console?


php/magento setup:static-content:deploy
If you've found one of my answers useful, please give "Kudos" or "Accept as Solution"

Re: My website collapsed

Kindly check in your pub/static folder has .htaccess file. if its not available get file from
Run below command,

php bin/magento setup:upgrade
php bin/magento setup:static-content:deploy
If Issue Solved, Click Kudos/Accept As solutions.

Re: My website collapsed

Thanks for your response, it has been very helpful.