Newbie issues

[GrahamW]

I am completely new to Magento, and my knowledge is very limited.

I have managed to install and add one product, I was hoping that by doing this I could then download an Export file to CSV and then bulk upload my products and images.

When I try to export I get the following:

"Message is added to queue, wait to get your file soon. Make sure your cron job is running to export the file"

I've tried all the tutorials online but they all give the same instructions, and I get the same results

1. I don't know how to "Run a CRON job.
2. My indexers are set to "update on save" but don't seem to be doing so
3. I can download a sample import file, but there dopesn't seem to be a column for product images.

Any help in simple language out there please ?

[Bhanu Periwal]

Hi @GrahamW 

You have to run cron by command line as mentioned here:

bin/magento cron:run

Then refresh the export page and you should see the file at the bottom.

Kindly refer below link as reference:
https://github.com/magento/magento2/issues/23450#issuecomment-507581035

If issue resolve, please click on 'Kudos' & Accept as Solution!
Thank you.

[GrahamW · Accepted solution]

See item 1 in my post, you didn't read that part, or didn't comprehend it did you ?

So I will will repeat it

1 I DON'T KNOW HOW TO RUN A CRON JOB !

As it stands you are wrong anyway.

I found a friend who understands php, the issue was between the server running a different version of php to that which Magento 2 was using, the solution as I understand it was to edit the cron command lines to  read;

/usr/local/bin/ea-php73 /...........

Adding the version number of php to the command line seesm to have worked.

No Kudos added