No ordered items in transactional emails

[sebastjan]

When order is made in our magento 2.3.4 shop and order email is sent, there is no list of ordered products in that email. Everything else is in it. We use system default template. Any idea what is going on?

Regards and thanks for answer(s)

[anantprajapati]

Hello @sebastjan 

First of all can you please check in log files under /var/log/exception.log or /var/log/debug.log or /var/log/system.log

May be there will showing some errors regarding this.

If answer is useful??? please Accept as Solution & give Kudos

[Vimal Kumar]

Hey @sebastjan,

This is reported bug and confirmed in magento 2.3.4 version.

https://github.com/magento/magento2/issues/26882

To follow the bug in GitHub.

I hope it will help you!

[sebastjan]

Thanks, will wait for solution.