Hi!
I have a problem, on my Magento sales page, I still have old orders from 2021-2023. I took over the online store about 3 months ago, so I'm not familiar with these orders, but I've been told that the previous employees don't know what the issue is either.
So, When I look at one of the old orders, I can tell that the customer has received his/hers invoice and that the orders has been sent. I tried to choose "remove from hold" or "cancel", on both I get an error that tells me that those options isn't available.
I need help to be able to remove these from the sales page 