It is happening with one of my customer's password reset and not an issue for rest. It shows 'Something went wrong while resetting customer password' error whenever I try to reset the customer's password. I did reset the time interval of password reset option but no use. Any help would be appreciated.
Solved! Go to Solution.
Can you check (activate if necessary) the Magento logs adn check there (even the webserver error log) to try to find a clue about the reason of the error?
The exception is thrown in:
If you can find anything, maye you can try to capture all the excpetion in order to understand the problem.