PayPal Silent Post URL

[stef.avasoft]

Hi,

Need help about the Silent Post URL in PayPal configuration, already have research from Google or the Magento documentation, we didn't find any configuration related with the Silent Post. Is there any one have experience with this case?

This is for the PayPal Payment Advanced. We got issue about the payment is success, but when return to Magento it said as failed payment and the order status is cancelled. So after talk with the PayPal support, they ask to try enable the Silent Post in PayPal account

Please advice

Kind Regards

[theMageComp]

Hello @stef.avasoft 

Generally Silent URL you need when you set up hosted payment of Paypal, here is what you need to set in URL.

In the URL text field, enter the URL to which the payment gateway should copy the transaction relay response. To protect the data we will send to your server, please use HTTPS only. URLs with query strings are not permitted.

But I am still thinking, that's the issue or something else? Did you ask any developer or agency to look at this issue for you?

[stef.avasoft]

Hi @theMageComp 

In the beginning, the issue is about PayPal Payment Advanced. Where the payment is success in PayPal site but the order in Magento is set to Cancel

Already ask PayPal to whitelisted the account  (based on the suggestion in here https://community.magento.com/t5/Payments-PayPal/PayPal-PayfloLink-Shows-quot-declined-credit-card-q... ) and then check in the PayPal site configuration, there is a SILENT POST section that disable. So want to try enable this and because there are no documentation about the URL, so we leave it empty

PayPal support help to check again and they get the SILENT POST URL, but seems the order status in Magento site still not solve

Do you have any advice where need to check again?

Thank you

Kind Regards