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Pending Payment Order Lifetime - Pending Orders

Pending Payment Order Lifetime - Pending Orders

No matter what I set the Pending Payment Order Lifetime value to, abandoned orders still remain as pending and tie up stock until the order is manually canceled in the admin panel.

 

Is there a step I'm missing in setting this up or does this feature work?

 

2 REPLIES 2

Re: Pending Payment Order Lifetime - Pending Orders

Hello @kevin_devane 

 

You can use this extension to get pending order cancelled after certain period of time.

https://bsscommerce.com/magento-2-auto-cancel-order-extension.html

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Re: Pending Payment Order Lifetime - Pending Orders

@kevin_devane you can use the below extension to set the particular condition for auto cancelling the order and re-stock the product.

 

http://shreejiinfosys.co.in/auto-cancel-order-magento-2.html

 

You can also check this thread who is facing the same issue and finds this extension most helpful for him.

 

https://community.magento.com/t5/Can-Magento-do/Automatic-cancel-order-in-Magento2-possible/m-p/8083...

 

Thanks