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Pending Payment Order Lifetime

Pending Payment Order Lifetime

Hello,

 

I'm using:

 

Magento 2.1.3

PHP 7.0.14

Apache 2.4.23

 

I'm trying to set this up so that orders with status of Pending are cancelled after a certain amount of time (for the purposes of testing I've set it to 5 minutes). I'm following this guide:

http://docs.magento.com/m2/ce/user_guide/configuration/sales/sales.html#OrdersCronSettings

 

I've setup the Magento cron jobs as per http://devdocs.magento.com/guides/v2.0/config-guide/cli/config-cli-subcommands-cron.html

 

My settings under Configuration -> Advanced -> System -> Cron (Scheduled Tasks) are all the default ones.

 

I presume the way this works is that orders will be marked as Canceled or Closed after 5 minutes? But my Pending orders do not change. Am I missing something? I can confirm from var/log that the Magento Cron jobs are running successfully. Any assistance would be appreciated.

 

Best,

 

Seán

Tags (1)
1 REPLY

Re: Pending Payment Order Lifetime

Hello,

I'm facing the same issue with Magento 2.1.7, did you manage to fix it ?

Best regards,

David