Problem reindexing through Magento CLI

[robertsandcca6]

Hi, guys,

I am a beginner in using Magento. Our shop runs on Magento CE 2.3.4 and I have problems reindexing through CLI.

All are reindexed fine, except one: Smart Category Product Rule.

I tried to reindex it individually, by running indexer:reindex smartcategory_product, but nothing happens. No error, nothing. I tried it several times and the same result.

In admin I receive the same warning that the indexer needs to be reindexed.

What could be the cause of this? 

Many thanks,

Robert.

[Tarandeep Singh]

@robertsandcca6Not sure how your command are working and you do not have php specified in your command. Possibly you have 'PHP' setup in your path/environment variable.

Did you try updating your indexer to run by schedule. If your cron is working then it will take care of indexing by itself.

[Manish Mittal]

Hello @robertsandcca6 

Please run:

php bin/magento indexer:reset
php bin/magento indexer:reindex

It should work for you, try it. 

[Bhanu Periwal]

Hi @robertsandcca6 

Please refer below URL :

https://www.mageplaza.com/kb/how-reindex-magento-2.html

It will help you to resolve issue.