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07-15-2020
01:50 AM
07-15-2020
01:50 AM
Reindex issue, seller do not appear
Hello,
When I create a new account for a new seller it do not appear on magento.
The main issue for not appearing the customers on the admin is reindexing issue.
I have tried to done reindexing many times but indexing is not working.
Any idea why and how to fix it?
thanks
Sharon
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07-15-2020
02:09 AM
07-15-2020
02:09 AM
Re: Reindex issue, seller do not appear
Hi @clemence_benharbon
Try to run below query with database:
update magento.indexer_state set status=‘invalid’ where status =‘working’
Note: Please take backup of table indexer_state first then run query.
It may help you!
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07-15-2020
08:03 AM
07-15-2020
08:03 AM
Re: Reindex issue, seller do not appear
Thanks.
I have tried the mentioned way to resolve caching issue.
But issue is not resolved by this method and also the site mode is also not changing to production.
Any idea why?
thanks
Sharon