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Short Description not showing up on frontend on mobile? Please help

Short Description not showing up on frontend on mobile? Please help

We are working on Magento 2.4.5-p1 and have noticed that all of a sudden our short description is not showing up properly on our mobile theme. We are seeing the first few lines if that but nothing else is showing up. Everything works fine on the desktop however, and we cannot find any fixes as of yet. Any assistance would be appreciated.

1 REPLY 1

Re: Short Description not showing up on frontend on mobile? Please help

Hello @sherwoodli6bff 

 

If the short description is not showing up properly on your mobile theme in Magento 2, there are several potential causes and solutions you can try:

  •  Responsive design issue:
    • Please check if your mobile theme has a responsive design that is optimized for mobile devices.
    • Please ensure that the CSS and HTML code for the short description is correctly coded to display properly on mobile screens.
    • Please test your mobile theme on various mobile devices and browsers to identify any responsive design issues and fix them accordingly.
  • Theme or template customization:
    • If you have customized your Magento 2 theme or template, check if the customization is affecting the display of the short description on mobile devices.
    • Please review your theme or template customizations to ensure they are not causing any issues with the short description display.
  • CSS conflicts:
    • Please check if there are any CSS conflicts or overrides in your mobile theme that are affecting the display of the short description.
    • Inspect the CSS code for your mobile theme and ensure that there are no conflicting styles or overrides that are impacting the display of the short description.
    • If required, please update the CSS code to resolve any conflicts.
  • Content truncation:
    • Mobile devices have limited screen space, and the short description may be truncated or cut off if it exceeds the available space.
    • Please check if the length of the short description is too long for mobile screens, and consider truncating or reducing the content to fit within the available space.
  • Code customization:
    • If you have made any customizations to the code that affects the display of the short description, review the changes you have made and ensure that they are not causing any issues with the mobile theme.
    • If required, revert the customizations or update the code to fix any issues.
  • Cache and indexing:
    • Please refresh your cache and reindex your store in Magento 2.
    • Outdated cache or indexing can sometimes affect the display of content, including the short description, on the mobile theme. Clearing the cache and reindexing your store can help ensure that the content is up-to-date and displayed correctly.

If you find our reply helpful, please give us kudos.

 

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