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There are no source items with the in stock status

There are no source items with the in stock status

Hi.

We are getting this a lot, mainly since 2.4.3.

 

'There are no source items with the in stock status' when a buyer attempts to add an item(s) to their basket.

Disabling the item on the back, then re-enabling it seems to make the problem fixed for a while

 

 

6 REPLIES 6

Re: There are no source items with the in stock status

@noel_vance 

Please run the below command:

run command php bin/magento i:rei
Problem solved? Click Kudos and "Accept as Solution".
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Re: There are no source items with the in stock status


@Sanjay Jethva wrote:

@noel_vance 

Please run the below command:

run command php bin/magento i:rei

Thank you, we are aware that this fixes the issue temporarily but it does return. My understanding is that this should run within Cron ?

Re: There are no source items with the in stock status

Hi @noel_vance ,

 

Did you ever find the root cause of this issue?

I am facing the same issues with some products in Magento 2.4.5-p1.

 

I checked the entries for the products in the inventory stock table, all data seems to be correct. Even indexed data is correct however when someone attempts to add those products to the cart, they receive an error message "There are no source items with the in stock status". However, if I disable the product and re enable it then it starts working and error message disappears.

 

One more observation is that it is only happening when we try to add product to the cart via graphql API endpoint, it works if I use Magento frontend directly.

 

I am kind of stuck here so any kind of help is appreciated.

Re: There are no source items with the in stock status

Did you find the root issue? 

Re: There are no source items with the in stock status

I did as you say and the product was salable again.

 

Anyone knows that kind of magic is this?

Re: There are no source items with the in stock status

it is a dark magic from the old warlocks

 

or it might just be a shorthand for 

bin/magento indexer:reindex

to reindex everything