UNABLE TO SAVE CONFIGURATION IN PAYMENT METHOD

[nehbellebc]

Spoiler

Spoiler

Spoiler

WHEN WE PRESS THE BUTTON "SAVE CONFIGURATION" ON PAYMENT METHOD WE ARE UNABLE TO TAKE ANY ACTION. WE ALSO TRIED

max_input_vars = 1000
suhosin.post.max_vars = 1000
suhosin.request.max_vars = 1000

BUT STILL IT DID'NT WORK. IF SOMEONE HAVE IDEAS TO RESOLVE THE ISSUE YOU ARE MOST WELCOMED. 

[madhuresan_ramanan]

Hi @nehbellebc,

First once again you can check in backend in payment method option and try save configuration if you see the same issue you can check your file root path directory

you go and check the /var/log/exception.log/system.log You check both exception.log and systems.log file since I may think issue may be exist in this two files.

If my information is useful, give kudos and accept as solution

Best regards
madhuresan
Bootsgrid

[nehbellebc]

BELOW IS SYSTEM.LOG

 main.INFO: Item Magento_Backend::system_currency was removed [] []

[madhuresan_ramanan]

Hi @nehbellebc,

have you check exceptions.log file? can I see the exception.log file? to find any issue since in it. In sytem.log file there is no relevant issue regarding save configuration option.

can I see your exception.log file?

If my information is useful, give kudos & accept as solution

Best regards
Madhuresan
Bootsgrid

[nehbellebc]

Download link 
https://wetransfer.com/downloads/b377e6a0eda6b51ca1cf972bbcc63f3c20181213072524/772de8088a0534f498ed...

[madhuresan_ramanan]

Hi @nehbellebc,

You should login the magento root directory and run this below two commands in your terminal

php bin/magento setup:upgrade

php bin/magento setup:static-content:deploy -f

If my solution is useful, give kudos & accept as solution

Best regards
Madhuresan
Bootsgrid

[prema_mani1]

Hi,

Have you checked this?

Seems to be a problem with Chrome's autofill function. Chrome fills the Paypal's config and don't let you save. Try to open Paypal's payment config and delete this fields and save again. Or, you can try with another browser.

https://community.magento.com/t5/Magento-1-x-Technical-Issues/Save-configuration-Button-does-not-wor...

Thanks!

[nehbellebc]

WE EVEN TRIED THIS BUT THE ISSUE IS STILL NOT RESOLVING