Unable to create shipping labels UPS

[tolrsyahoo53a9]

Hello,

I have configured UPS and the rates are getting populated correctly on checkout.

But when I create a shipment and generate a label, I am unable to add products to a package.

Getting the below error,

packaging.js:385 Uncaught TypeError: Cannot read property 'select' of undefined
    at getItemsForPack (packaging.js:385)
    at HTMLSpanElement.eventListenerDhBFYI6Qdc ((index):972)
    at HTMLButtonElement.listenedElementDhBFYI6Qdc.onclick ((index):981)

Please help!

[Mageworx Team]

Hello,

It sounds like JS requires debugging.

This is proved by the following code:

var packageBlock = $(obj).up('[id^="package_block"]');

and the "undefined" variable. It looks like JQuery did not find the block on the page (This block probably did not get displayed).

Why? It's hard to assume without having access to the admin panel.