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Unable to save shipping information, please check input data and error with api

Unable to save shipping information, please check input data and error with api

Hey all,

I have the problem which was already discussed in 

https://github.com/magento/magento2/issues/10821?_pjax=%23js-repo-pjax-container

 

Error when purchasing Order:

Unable to save shipping information, please check input data and the 

[2017-10-01 10:49:46] main.CRITICAL: Validate class not found from basename 'Magento\Framework\Validator\EmailAddress' {"exception":"[object] (Zend_Validate_Exception(code: 0): Validate class not found from basename 'Magento\\Framework\\Validator\\EmailAddress' at /var/www/vhosts/tarnava.ro/httpdocs/vendor/magento/zendframework1/library/Zend/Validate.php:244)"} []
[2017-10-01 10:56:56] main.CRITICAL: Validate class not found from basename 'Magento\Framework\Validator\EmailAddress' {"exception":"[object] (Zend_Validate_Exception(code: 0): Validate class not found from basename 'Magento\\Framework\\Validator\\EmailAddress' at /var/www/vhosts/tarnava.ro/httpdocs/vendor/magento/zendframework1/library/Zend/Validate.php:244)"} []

The fix mentioned in the post with setting include_path in PLESK did not help and I also get the error in the log console:

shop.de/rest/default/V1/carts/mine/shipping-information 400 (Bad Request)

when saving the shipping-adresse for an customer account.

Purchasing an order as guest there is no problem purchasing the order.

 

Can anyone else relate to that 2 problems and has another fix for that?

 

I´m nearly desperation right now with this problem. Problem is only on my live-system. On my local install with xampp everything is working fine with the same installation, database etc.

 

 

Greetings Loqic

 

 

1 REPLY

Re: Unable to save shipping information, please check input data and error with api

I always get "Unable to save shipping information, please check input data" error now even if I am logged in with my account and want to add a product to the shoppingCart.

Could be a bad error with javascript maybe?