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Uploading Product Images - Issue

Uploading Product Images - Issue

Hello,

 

I am experiencing an issue when uploading product images to a Magento 2 Multi-Store.

 

When a product image is uploaded, it is also assigned to another - completely unrelated product.

 

For example:

https://www.k9electronics.com/dogtra-arc.html

 

Product image in position 2 was uploaded to this product:

https://www.k9electronics.com/dt-systems-h2o-1850-add-on-replacement-collar.html

 

But is displaying on both products - both Frontend & Backend.

 

 

Also, when the image is removed from the incorrect product, it is also removed from the correct product.

 

Has anyone faced this issue before, or can you advise where to start debugging this issue?


Freelance Web Developer - Graphic Designer - SEO Analyst
Conor Rhys Tomkins
4 REPLIES 4

Re: Uploading Product Images - Issue

Can you please send your dev-admin server credentials so I can debug code their

Re: Uploading Product Images - Issue

@Conor_Tomkins there is a problem in your csv file which you used while importing the images.

 

Thanks

Re: Uploading Product Images - Issue

Rahul,

 

We are not importing these images - they are been added from the admin panel.

 

Does anyone have any other suggestions on how to debug this issue?


Freelance Web Developer - Graphic Designer - SEO Analyst
Conor Rhys Tomkins

Re: Uploading Product Images - Issue

So there is no further suggestions on how this could occur? 


Freelance Web Developer - Graphic Designer - SEO Analyst
Conor Rhys Tomkins