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Video upload showing wrong thumbnail

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Video upload showing wrong thumbnail

I have an issue where a product video is showing the thumbnail from a different product's video. Any solutions?

2 REPLIES 2

Re: Video upload showing wrong thumbnail

Hi @castustest,

If you are getting issue with Video thumbnail then you can upload the preview image as well. 

You can follow below magento document. .
https://docs.magento.com/m2/ce/user_guide/catalog/product-video.html 

I hope it will help you!

Re: Video upload showing wrong thumbnail

I have been having the same issue since using Magento 2, it attributes the thumbnail from another product video to some products. 

Was there any solution?