Web Drift Boss Unblocked HTML5 Setup Wizard – Backup Fails When Updating Extension

[badchatty4b531]

Hello everyone,

I’m encountering an issue when trying to update an extension using Magento’s Drift Boss Unblocked Web Setup Wizard. Specifically, the process fails during the backup phase, and I receive an error each time the wizard attempts to create a backup of the system.

This issue has occurred consistently, despite multiple attempts. Interestingly, I’m still able to back up the system manually using other methods (CLI or control panel), but I would prefer to fix this within the Web Setup Wizard itself, as it worked properly for me in the past.

[Ankit Jasani]

Hi @badchatty4b531 ,

Insufficient PHP Memory or Timeout

The backup operation can be resource-intensive.

Make sure your php.ini has enough memory and execution time:

Example:

memory_limit = 5G
max_execution_time = 18000

File System Permissions

The var, pub, and app directories must be writable by the web server.

Ensure the web server user (like www-data or apache) has write permissions.

Example:

sudo chown -R www-data:www-data /path/to/magento
sudo find . -type d -exec chmod 755 {} \;
sudo find . -type f -exec chmod 644 {} \;

Check the var/log/setup.log or the browser’s Network tab when it fails - Magento usually logs the specific backup error there (like "Permission denied" or "cannot write archive").

Problem Solved? Accept as Solution!

Thanks