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Weird product images (with cutouts)
Hi. Would any of you know why this is happening to some of our product images? - JC from the Philippines
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Re: Weird product images (with cutouts)
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Re: Weird product images (with cutouts)
Our development site is down at this time. I will share it with you as soon as it is up.
Thanks.
JC
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Re: Weird product images (with cutouts)
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Re: Weird product images (with cutouts)
HI @jc_mercado,
It looks like that product images cache are not properly created.
As I can see original images is correct.
https://dev.nowna.com.ph/media/catalog/product/m/e/medela_breast_milk_bottle_set_of_2_250ml_bottles....
but cache image is corrupted.
https://dev.nowna.com.ph/media/catalog/product/cache/e80bc15f89575325ed895d8d13e2a7e2/m/e/medela_bre...
you can create catalog image cache again using the following command.
php bin/magento catalog:images:resize after resize clear cache php bin/magento cache:flush
Also make sure that pub/madia directory have write permission. or run the following commad from magento root.
sudo chmod -R 0777 pub/media
I hope it will help you!
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Re: Weird product images (with cutouts)
https://dev.nowna.com.ph/brand/pigeon.html
Any ideas why these were not fixed?
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Re: Weird product images (with cutouts)
Upon further review, it looks like there are still a lot of products with this same problem.
We also noticed that all of the products appearing on the home page appear fixed but some of those same products exhibit the previous problem in other pages. An example of this is the Medela Harmony Pump which appears fixed in the home page (bottom carousel of products) but not when shown if you search for medela harmony. https://dev.nowna.com.ph/catalogsearch/result/?cat=2&q=medela%20harmony
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Re: Weird product images (with cutouts)
Hi @jc_mercado
strange.............
Check once with support that GD libraray is pproperly configured on the server.
And also memory limit. It sould be 4096M for magento 2.
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