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magento 2.1 customer not getting any emails (main.ERROR: Unable to send mail)

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magento 2.1 customer not getting any emails (main.ERROR: Unable to send mail)

Hello,

 

We are facing issue with Magento 2.1.15 regarding emails customer not getting any emails from our store:

- after placing order.

- after invoice 

- after shipment

- forgot password

- new account register

 

only contact form is works fine.

 

i setup all necessary settings but still it is not sending mails.

Disable Email Communications is set to No.

- Asynchronous sending is Disable

- Under Order tab Enabled is Yes

Mail sending Settings correctly

 

table cron_schedule has some job code called: sales_send_order_email ssuccess

var/log/system.log: main.ERROR: Unable to send mail. [] []

 

Please help me to solve this issue

thank you.

 

 

2 REPLIES 2

Re: magento 2.1 customer not getting any emails (main.ERROR: Unable to send mail)

Please have a look on this blog, this will help you debug your issue 

 

https://mage2-blog.com/magento-2-mail-delivery-problem/

Re: magento 2.1 customer not getting any emails (main.ERROR: Unable to send mail)

still not solved