product description updated in admin not shown on frontend?

[dennischan]

i am using magento 2.1.9.

i updated some products (with images with tags inside description) on backend but i see the frontend still showing the old description (i want update product description), do you know why?

i have magento cache:flush and indexer:reindex

there is no update issue for product with only text on the field of description.

any idea appreciated.

[Rakesh Jesadiya]

Kindly check your code level, your description should have come from description attribute not come from other attributes.

Might be the issue related to you update description attribute and your text should come from other attributes or fixed text.

[Manthan Dave]

Hi @dennischan

As you mention that you have already done indexing and cache clean both still its not showing , so there might be a reason you are doing this change on a another store , meaning is your magento have multiple store setup ?

Kindly check for which store you are changing this ? you need to select store from the above top dropdown and change its values from the same 

then check it might work for you 

[dennischan · Accepted solution]

ManthanDave,

Yes, you're right. Store view is the reason.

I chose All Store Views originally, thought it'll update all underneath, now it looks to me not the case.

Now I use 'Default Store View', now frontend and backend the same.

Will you think of something if the All Store Views option should work?

Many thanks.

[Manthan Dave · Accepted solution]

Hi @dennischan

Glad to know that option works for you !

Yes , if you select all store views then definitely it will works and it will reflects on all the stores as well .

Happy to help and keep helping   

Hope it helps

[aju _jacob]

Hi,
I have updated product names on the backend but it’s not reflecting on the frontend. My website is running on Magento 2.2.6. I have a single store view. I have flushed the cache and reindexed through SSH but still there is no effect. Can you please advise?

[intergoods]

Hi, you can also try this. At discripion/ show/ Hide Editor.. remove some

<div id="discription" class="data itme content" data-role"content">
<div class="product attribute description">

<div class="value">

It works for us.