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product description updated in admin not shown on frontend?

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product description updated in admin not shown on frontend?

i am using magento 2.1.9.

 

i updated some products (with images with tags inside description) on backend but i see the frontend still showing the old description (i want update product description), do you know why?

 

i have magento cache:flush and indexer:reindex

 

there is no update issue for product with only text on the field of description.

 

any idea appreciated.


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I'm always a child when talking about knowledge.
4 REPLIES

Re: product description updated in admin not shown on frontend?

Kindly check your code level, your description should have come from description attribute not come from other attributes.

 

Might be the issue related to you update description attribute and your text should come from other attributes or fixed text.

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Re: product description updated in admin not shown on frontend?

Hi @dennischan

 

As you mention that you have already done indexing and cache clean both still its not showing , so there might be a reason you are doing this change on a another store , meaning is your magento have multiple store setup ?

 

Kindly check for which store you are changing this ? you need to select store from the above top dropdown and change its values from the same 

 

then check it might work for you 

if issue solved,Click Kudos & Accept as Solution

Re: product description updated in admin not shown on frontend?

ManthanDave,

 

Yes, you're right. Store view is the reason.

 

I chose All Store Views originally, thought it'll update all underneath, now it looks to me not the case.

 

Now I use 'Default Store View', now frontend and backend the same.

 

Will you think of something if the All Store Views option should work?

 

Many thanks.


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I'm always a child when talking about knowledge.

Re: product description updated in admin not shown on frontend?

Hi @dennischan

 

Glad to know that option works for you !

 

Yes , if you select all store views then definitely it will works and it will reflects on all the stores as well .

 

Happy to help and keep helping Smiley Happy  

 

 

Hope it helps

if issue solved,Click Kudos & Accept as Solution