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Magento 2.3.2 not recognizing available memory

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Magento 2.3.2 not recognizing available memory

I'm running into an issue as I add products to our store where it will get a "failed to allocate memory error", and in the error it says it's used up all 756MB of memory trying to allocate an additional 2MB or something, but the server actually has 4GB of memory.

I have a developer I work with and he and I have both edited the php.ini file to increase the memory limit to 4GB, but nothing's changed. He says there doesn't appear to be an issue with Magento but rather the sever, but to me it looks like Magento's not recognizing what's available on the server. Is there anything I'm overlooking that could fix this quickly (I'm trying to add items to a configurable product but the screen never loads)?

2 REPLIES 2
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Re: Magento 2.3.2 not recognizing available memory

Hello @camdenshawn_cam 

 

Please check the .user.ini file in Magento root directory.

 

Also, please check if Magento cron job is working or not.

 

If it is working, please check [Magento_Root]/var/log/update.log.

 

Hope it helps.

 

Problem solved? Click "Accept as Solution"
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Re: Magento 2.3.2 not recognizing available memory

Hello @camdenshawn_cam 

 

There are few options to fix it

1. 

If You are facing this issue from Add/Edit Product only than please check with Temando_Shipping module. May be there will be cause of taking more memory to execute Temando Shipping Attribute. 

 

2.

if Not than You can check with your .htaccess or php.ini to increase memory

 

3. You can go to Server Cpanel and Edit PHP INI Manager option and check the memory limit.

 

If answer is useful??? please Accept as Solution & give Kudos