Upgrade to 2.2.2 prevented and Dotmailer severe issues API endpoint

[samreg]

Hello,

I hope someone else has seen this issue. We DO have an email program to send follow on emails to clients after a set time in our previous 2.1.9 install.

We upgraded using composer to 2.2.1 and all "looked good" (not thoroughly tested).

So we decided since 2.2.2 is better than 2.2.1 - to try that upgrade. On web set up wizard it just stops on update pending. On trying the upgrade with composer it seems to go smoothly but when admin or web site is opened there is a big error and the exception log shows

 main.CRITICAL: Dotmailer connector API endpoint cannot be empty. {"exception":"[object] (Magento\\Framework\\Exception\\LocalizedException(code: 0): Dotmailer connector API endpoint cannot be empty.

I dont know how dot mailer could think that I had ever used it. But regardless, is there a way to upgrade and INSIST that dotmailer not be added? Or is there a fix to this issue? Work around?

Thanks in advance, Sam

[Tom Robertshaw]

I'm not sure if this was you or not but someone posted a similar error on stackexchange recently https://magento.stackexchange.com/questions/209254/dotmailer-connector-api-endpoint-cannot-be-empty.... There's no response there yet but if other people are experiencing the same problem it's likely a problem with the dotmailer extension. I'd creating an issue directly with them on their github repository: https://github.com/dotmailer/dotmailer-magento2-extension

[RockMariska]

Hi @samreg @Tom Robertshaw,

I'm encountering same issue, if you know of a solution, I'm looking forward hearing about it

kind regards

[RockMariska]

Hi,

the solution for me has been, to disable 3rd party modules that come with magento that are causing issues.

php bin/magento module:disable <extensionprovider_extensionname> --clear-static-content

php bin/magento setup:upgrade

regards