Hello Magento Experts,
I run a custom packaging website and I’ve been experiencing an issue with live chat on my site. Customers sometimes leave the chat abruptly and I’m unsure what might be causing it. I’ve checked for common issues like slow responses and technical glitches but I’m still unsure why it’s happening.
I came across this resource: Packaging NYC where I’m currently using live chat and I’d love any insights from the community.
Has anyone faced similar issues with live chat on Magento websites? Any guidance on troubleshooting this or optimizing the chat experience to retain customers would be greatly appreciated!
Thanks in advance for your help!
