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Please help Error log record number

Please help Error log record number

Dear all,

I am truly sorry if I'm posting in the wrong section. Please assist with

There has been an error processing your request
Exception printing is disabled by default for security reasons.
Error log record number: 493615042986

I need my website back up. I can't even log in as admin
2 REPLIES

Re: Please help Error log record number

Hi Anna,

With these steps you solve your problem and remove this error. 

  • Navigate to the "errors" folder
  • Change local.xml.sample to local.xml
  • You should now see a new list of crazy errors all over the Magento page - this is okay.
  • Open magento/lib/Zend/Cache/Backend/File.php and look for:

 

protected $_options = array(
'cache_dir' => 'null',

 

  • Change it to:

 

protected $_options = array(
'cache_dir' => 'tmp/',
  • Save it.
  • Now the final step is to go create a tmp folder in the root Magento folder.

That's it Smiley Happy 

 

Please help Error log record number

still facing same error

 

Error log record number: 1127877769554