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Banner placed as link instead of image

New Contributor

Banner placed as link instead of image

Hello, simple question here. I've uploaded two banners but one is only showing the link instead of the image. I've been trying to fix this for two hours now but I can't find the problem. Can anybody help me? You can see it on this website: https://www.francienskattenshop.com/

 

Thanks in advance!

4 REPLIES
Moderator

Re: Banner placed as link instead of image

Hi @MarissaComello,

 

Did you uploaded the both images in the same way?

For some reason the url's are different (I guess there is an issue with the second image).

CMS Images URLsCMS Images URLs

 

 

Maybe you need to refresh cache for blocks?

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If the answer is useful, please give "Kudos" or "Accept as Solution".
New Contributor

Re: Banner placed as link instead of image

Hi Damian, thanks for the quick respond! Yes, the issue is with the second image.

All the images are uploaded in the same way.

 

I have 3 webshops, and they all have this problem:

https://www.jannekebrinkmanshop.com/

https://www.francienskattenshop.com/

https://www.rienpoortvlietshop.com/

 

The last one even shows both banners as a link instead of an image. I really don't get it

I always change banners in the same way.

 

How do I refresh cache for blocks in Magento 2?

Moderator

Re: Banner placed as link instead of image

Hi @MarissaComello,

 

I've saw you solve the problem.

Can you share which one was the solution?

--
If the answer is useful, please give "Kudos" or "Accept as Solution".
New Contributor

Re: Banner placed as link instead of image

Hi Damian,

 

To be honest... I am not sure. I couldn't figure it out so we contacted the company that build our websites. They fixed it. It has something to do with de description of the images, that is what I understood.