Magento Forums
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Magento 1.9.1, Paypal Express Review & IE

‎04-19-2015 01:48 AM
‎04-19-2015 01:48 AM

Magento 1.9.1, Paypal Express Review & IE

We have just put a store live with Magento 1.9.1 CE & have Paypal Express enabled.

All seems to work ok on Mac, ios and Android but on windows using IE11you click on Paypal Express & it take you through to the Paypal login that's ok, click continue & that take you back to the paypal express review page but when you click "Place Order" you just get a spinning wheel on the web page as if the order is going through but nothing happens.

Works ok with Firefox on PC.

Went to the backend & turned off Paypal Express Review but it still goes through the the page on all browsers & platforms.

Any suggestions?

Thanks

0 Kudos
1 REPLY 1
‎04-19-2015 10:10 PM
‎04-19-2015 10:10 PM

Re: Magento 1.9.1, Paypal Express Review & IE Solved

After speaking to Paypal who hadn't come across this problem before, they suggested that a similar problem was caused by not having all of the software updates for Windows 8.1.

As this was a new laptop supplied to my son becausehe has severe dyslexia by a specialist company I assumed that it had been fully updated, WRONG.

After several hours & several hundred updates later the problem is now fixed but be aware that if people are not able to order this is possibly the cause.

 

0 Kudos