cancel
Showing results for 
Search instead for 
Did you mean: 

Orders not showing up in dashboard, neither in database

Orders not showing up in dashboard, neither in database

Hello, 

We are facing a strange issue: we have 3 orders that were done (customer received paypal receipt), but no orders are showing in the dashboard, neither in the database. 

 

Did anyone faced the same problem? 

What was the cause and the solution? 

Thanks! 

1 REPLY 1

Re: Orders not showing up in dashboard, neither in database

Hi, Yeah we faced this issue in the fast for hesco bill store. After research and consultation with the developers we found the solution. Actually this issue arised when the client first add the product in add to cart and then order the product. So for time being to tackle we disabled add to cart issue. But after that our developer did some technical work on it and he separated add to cart option from order now button. So now it work properly.