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PayPal purchases not displaying in Sales/Orders

PayPal purchases not displaying in Sales/Orders

Hello Magento Community,

We are using Magento Community 1.9.2.4, utilizing the Magento default PayPal extension.

 

Our problem is that successful transaction in which PayPal was used are not registering or showing in our back end "Orders"  grid.  The purchase and payment are however successful and can be seen in our PayPal account, Magento also sends out the order confirmation just fine.  

The Order Nr. for those PayPal transactions is of course skipped, those missing Order Nrs. are how we noticed this to begin with. PayPal had been working fine until this first happened.



Has anyone else experienced something similar or have tip that might get us on the right track? 

Thank you.

 

1 REPLY

Re: PayPal purchases not displaying in Sales/Orders

BTW, we are also using other payment methods, and these transactions are all properly shown in our backend... the problem is, in our case, unique for PayPal