cancel
Showing results for 
Search instead for 
Did you mean: 

Refunds with Magento Paypal Pro - Payflo

   Did you know you can see the translated content as per your choice?

Translation is in progress. Please check again after few minutes.

Refunds with Magento Paypal Pro - Payflo

Mage 2.1

Hi, I'm unable to process an online refund / credit memo. Getting Original transaction ID not found.

I can see the transaction in the paypal manager. 

 

I am assuming the online refund doesn't work with paypal pro and payflow.

 

This works fine for me in prior versions of Magento (1.9) but no go with 2.1

 

I'm trying to avoid having to do offline refunds and then issuing refund from the gateway.

 

 

 

 

Full debug below

 

array (
'user' => '****',
'vendor' => 'xxx',
'partner' => 'PayPal',
'pwd' => '****',
'verbosity' => 'MEDIUM',
'BUTTONSOURCE' => 'Magento_Cart_Community',
'tender' => 'C',
'trxtype' => 'C',
'origid' => 'BU1PEA9CAAAB',
'amt' => 19.989999999999998436805981327779591083526611328125,
),
'result' =>
array (
'result' => '19',
'pnref' => 'B11P9F030E6D',
'respmsg' => 'Original transaction ID not found',
'result_code' => '19',
),
) {"is_exception":false} []