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Unable to communicate with PayPal gateway, no option to enter card details, but says order complete

Unable to communicate with PayPal gateway, no option to enter card details, but says order complete

Hello,

 

I am running Magento ver. 1.9.0.1 software and have PayPal Website Payments Pro Hosted Solution (Includes Express Checkout) installed.

 

For some reason, after a customer proceeds through the one-page checkout and selects the 'Payment by cards or by PayPal account' option, it does not display to enter the customers card details, but straight away says 'Order Complete' without the customer sending payment.

 

Admin gets an email to say 'Payment Transaction Failed Reminder' 

Reason
Unable to communicate with the PayPal gateway.

 

Please can someone help? Thank you in advance