When customers try and buy a product ( and only this one brand for some reason) the correct price is not shown at checkout.
Ex: A shoe is listed as $100, the client places it in the cart then goes to the check out page. The price changes from $100 to a random number much higher than the sale price (anywhere from $5 - $100 more)
Any help or advice with this problem would be greatly appreciated.
Hi @aaronr, have you checked to make sure there are no shopping cart promotions set up?
If you weren't the one to setup your site or are not familiar with this feature, you can take a look at our user guide: http://merch.docs.magento.com/ce/user_guide/Magento_Community_Edition_User_Guide.html#marketing/pric...