Create a new shop? ERROR in your face

[aboisard]

Bonjour,

Today, I had to create a new shop on a magento 1.9.2.2

Everything was fine until I pressed the button "save the shop" (Actualy I have a French magento, i juste translated the sentence). An error message printer:

Error while saving. Check the logs.

So I looked at the logs, but system.log has not been modified since three months.

So I'm a bit sad, because that's urgent, and my little knowledges and internet research were not really satisfying.

I guess this should affect the database. I've found some tables, as core_store_group, etc. But I think these are not the only affected tables.

If someone have any idea, I'm open to every offer.

Thank you

[Damian Culotta]

Hi @aboisard,

Please enable your Magento logs.

You'll need to to: System -> Configuration and then, at the bottom:

Developer configuration

Now you can enable the Magento's logs:

Enabling Magento's logs

Also take a look at your webserver error logs. Sometimes you'll get some useful information there.