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Changed Domain and now I can't upload the product images

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Changed Domain and now I can't upload the product images

Hello, 
I changed the name of the main domain and now I can't upload the product images.
Anybody have any idea about this issue, please?

Thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions
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Re: Changed Domain and now I can't upload the product images

Magento 1.9.2.4 is incompatible with PHP 7.1 so Siteground downgraded it to 5.6

View solution in original post

10 REPLIES 10
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Re: Changed Domain and now I can't upload the product images

@piergiorgio_benettiCan you provide more details on where you change the name and from which screen you are uploading the images and seeing what error? Some screenshot for the same will also help.

 

Few debugging tips:

 

After making configuration changes make sure to refresh the cache.

Image upload has issue then make sure you have correct permission on the files/folder.

Check Magento / Server log to see if it can provide you any clue of the issue.

 

Problem solved? Please give 'Kudos' and accept 'Answer as Solution'.

- Tarandeep
Problem solved?Please give 'Kudos' and accept 'Answer as Solution'.
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Re: Changed Domain and now I can't upload the product images

We have changed the main domain name from www.pcsconto.it to
www.machesconto.it.
After that it's impossibile to me to upload the products images. Please see
the attached files

I refreshed the cache, Checked the permission and my host (siteground) told
me that everything is fine, and I don't any log to check about that error

Thanks in advance for your support
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Re: Changed Domain and now I can't upload the product images

@piergiorgio_benettiDid you miss to upload the images?

 

Problem solved? Please give 'Kudos' and accept 'Answer as Solution'.

- Tarandeep
Problem solved?Please give 'Kudos' and accept 'Answer as Solution'.
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Re: Changed Domain and now I can't upload the product images

Obviously I didn't . I tried with three different browser but whit the same
result

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Re: Changed Domain and now I can't upload the product images

The upload works, but when arrives at 100% automatically give me back that error. For this reason I wrote immediately to Siteground asking to check the permission, but everything looks good by their side.

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Re: Changed Domain and now I can't upload the product images

@piergiorgio_benetti  Can you please attached the images of the error you are seeing?

 

Do you see an error in Magento log or on the server log?

 

Problem solved? Please give 'Kudos' and accept 'Answer as Solution'.

- Tarandeep
Problem solved?Please give 'Kudos' and accept 'Answer as Solution'.
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Re: Changed Domain and now I can't upload the product images

magento.cron.log

Could not open input file: /home/pcsconto/public_html/bin/magento
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Re: Changed Domain and now I can't upload the product images

Tue Mar 19 22:43:06.228158 2019] [access_compat:error] [pid 45895] [client 185.197.128.123:43250] AH01797: client denied by server configuration: /home/pcsconto/public_html/app/etc/local.xml

Highlighted

Re: Changed Domain and now I can't upload the product images

Magento 1.9.2.4 is incompatible with PHP 7.1 so Siteground downgraded it to 5.6

View solution in original post