cancel
Showing results for 
Search instead for 
Did you mean: 

Category Image not updated from the Admin backend

Category Image not updated from the Admin backend

We can't able to change the Category Image from the admin Backend.

Magento ver. 2.3.4

 

8 REPLIES 8

Re: Category Image not updated from the Admin backend

Hello @msgichaudh4312 ,

 

Try clearing catalog image cache from System > Cache Management->Additional Cache Management->Flush Catalog Images Cache 
also, Reindex everything about the category

 

Make sure you have to write permissions on the media and var directory.

Re: Category Image not updated from the Admin backend

Still not working.
I have clear all cache and reindex data

Re: Category Image not updated from the Admin backend

Hello @msgichaudh4312 ,

 

please share if you getting any error while uploading the image.

Re: Category Image not updated from the Admin backend

Screenshot from 2020-09-08 14-48-27.png

I have removed the image but still showing in the Category page.

Screenshot from 2020-09-08 14-49-38.png

Re: Category Image not updated from the Admin backend


@msgichaudh4312 wrote:

Screenshot from 2020-09-08 14-48-27.png

I have removed the image but still showing in the Category page.

Screenshot from 2020-09-08 14-49-38.png



Screenshot from 2020-09-08 14-48-27.png

Re: Category Image not updated from the Admin backend

Hello @msgichaudh4312 

 

If you have setup of Varnish cache, please flush varnish cache as well.

open your website in incognito mode and check if still image is coming.

Problem Solved ? Click on 'Kudos' & Accept as Solution ! Smiley Happy

Re: Category Image not updated from the Admin backend

In the event that you have arrangement of Varnish reserve, if you don't mind flush stain store as well. open your site in disguise mode and check if still picture is coming.

Re: Category Image not updated from the Admin backend

Hello @msgichaudh4312 ,

Go to 
System > Cache Management and scroll to the bottom of the page. Then click the Flush Catalog Images Cache button and the clear the other caches.

I hope it helps.

Problem solved? Click Kudos and "Accept as Solution"