Facebook Ads Extension - attributes issue

[grabacion]

I'm using Magento 1.9.2.4. I installed the FB Ads Extension and I can see the catalogue in FB Shop but only ONE image per product (although multiple images are uploaded to the Magento catalogue). Another problem is that FB is replacing the regular price with the sale price - instead of strikethrough the regular price. Any idea how to solve this problem? Thanks

[Manish Mittal]

@grabacion 

This has to check with extension provider as it seems extension bug or You can customize it according to your requirement. Just override files of that extension and add code to achieve your requirement.  

[grabacion]

@Manish Mittal 

I guess FB is the extension provider and I'm discussing with them since a few days. They told me it's a Magento problem.

How to add a code to a FB extension??

Cheers!

[Manish Mittal]

@grabacion 

Which FB extension are you using? It should not be Magento but lets share extension name.

[grabacion]

@Manish Mittal 

I used this one: https://www.facebook.com/business/help/532749253576163

Cheers

[Manish Mittal]

@grabacion 

You can try this below shared one, as this is updated last month.

https://github.com/facebookarchive/facebook-for-magento

or follow below shared complete guide

https://adsharkmarketing.com/setting-up-your-facebook-pixel-a-complete-guide/

[grabacion]

@Manish Mittal 

do I have to delete the existing extension first?

[Manish Mittal]

@grabacion You can disable it for now and try with this.

[grabacion]

@Manish Mittal 

I tried the extension but the problem got worse. I doesn't even sync most of the products anymore.

[Manish Mittal]

@grabacion 

Sorry to hear it! if this is not working for you, please disable it and enable earlier one again.

have to debug with old one now.