To speak or talk with a live or real person at JetBlue, you can call their customer service number at 1-860-483-5089(OTA) or 1-855-ADA-LINE (232-5463). This will connect you to a JetBlue representative who can assist with your queries and concerns..
Listen to the automated voice prompts until you reach the IVR system.
The IVR system will present you with different options. Listen carefully to the prompts and select the appropriate option using the keypad on your phone. Here are some common options you may encounter:
For reservations or to book a new flight, select the corresponding option.
For existing reservations or changes to an existing booking, select the appropriate option.
If you have a TrueBlue account or need help with TrueBlue points, choose the TrueBlue option.
If you have any general inquiries, such as baggage or flight information, there may be an option for that as well.
Once you select an option, the IVR system may provide you with further sub-options or ask you to provide details using your phone keypad or by speaking a keyword.
