Hi, Good afternoon
Id like to know how can I configure in magento2, when a client place an order under the status pending payment, Magento will send an email to the customer automatically?
Thank you for the attention
If you want to disable sending emails on order to custom, then :
Got to Stores -> Configuration -> Sales -> Sales Emails
Under General Settings tab, choose Asynchronous sending to Disable
Under Order tab Enabled to Yes
Now clear/refresh your cache.
You can find all the configurations related to Emails.
Hope it helps !
For disabling emails for order, this the only way, You can test it by creating a new order and check if you're getting any email.
Also check store wise if you have multiple stores.
Do you know where are the phtml for the automates emails configurations
If you want to send e-mails to your customers for the "Pending" orders status then you can try "Order Follow Up for Magento 2"
This will help you to send e-mails to your customers manually or automatically using the cron.
I hope this answer solved your query. If you find my answer helpful, then hit kudos and accept it as a solution.