I'm super new to Magento and was curious how our company's CEO is receiving an unwanted credit memo?
Could someone please help?
Thanks in advance,
Could you provide more details?
An unwanted Credit Memo for an Order?
Which version of Magento are you using?
Can you add more details to understand the issue?
Could something be setup in Magento 2 to do automatically do this function? They claim the automated email is happening without checking any setup boxes.