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magento 2.3 The order confirmation email is not sent

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magento 2.3 The order confirmation email is not sent

This will shown and no order confirmation is going to customer automatically. Can anyone tell me that ho it will work automatically after receiving the order.

2 REPLIES 2
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Re: magento 2.3 The order confirmation email is not sent

Hi @princesing64a5 

 

As you mention that you have configured all the necessary Magento 2 mailing systems,  so you may need to check below point:

 

Got to Stores -> Configuration -> Advanced -> System

 

Under Mail Sending Settings make sure -  Disable Email Communications is set to No.

 

Also verify your Host and Port fields if you are using any external mailing server.

 

Go to Stores -> Configuration -> Sales -> Sales Emails

 

Under General Settings tab, choose Asynchronous sending to Disable

 

Under Order tab Enabled to Yes

 

Now clear/refresh your cache.

 

Hope this helps you. 

if issue solved,Click Kudos & Accept as Solution
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Re: magento 2.3 The order confirmation email is not sent

No actually we had changed to google suite from webmail the problem is that order confirmation is showing on webmail and customer mails on gsuite.