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Forgot Your Password error message - We received too many requests for password resets.

Forgot Your Password error message - We received too many requests for password resets.

Hi, Im trying to find out where the errror message on the page at /customer/account/forgotpassword/ is coming from. 

login-error-message.png

 

I have changed the number of password reset attempts allowed in the admin panel but I also want to edit the contents of the actual error message. 

 

"We received too many requests for password resets. Please wait and try again later or contact hello@example.com."

 

Does anyone know where this text can be edited? Is in the admin panel or in an .xml or .csv file somewhere?

 

Thanks in advance

 

2 REPLIES 2

Re: Forgot Your Password error message - We received too many requests for password resets.

You need to add this line to the translation csv and "translate" it to whatever you want:

"We received too many requests for password resets. Please wait and try again later or contact %1."

Founder at https://agency418.com

Re: Forgot Your Password error message - We received too many requests for password resets.

@climbah 

 

To modify this message, you'll usually need to edit a specific file in the Magento codebase, as such messages are not typically editable from the admin panel. Here's how you can proceed:

  1. Locate the File:

    • The message is likely defined in a language translation file (.csv) or directly in the code (.php or .phtml file) within your Magento installation.
    • For a standard Magento installation, these files are typically located in app/code or vendor/magento directories.
  2. Search for the Message:

    • You can search for the exact text of the message within your Magento directory. Use a code search tool or a command like grep in Linux/Mac or findstr in Windows. For instance, you can use the following command in the root of your Magento installation:
      grep -r "We received too many requests for password resets" .
    • This command searches all files in the Magento installation for the specific phrase.
  3. Edit the File:

    • Once you locate the file containing the message, you can edit it to change the text. Be cautious and make sure to keep the syntax intact.
    • If the message is in a .csv file, it will be in a key-value format, where you only need to change the value part.
  4. Clear Cache:

    • After making changes, clear Magento's cache from the admin panel or using the command line to ensure that your changes take effect. The command line method is:
      bin/magento cache:clean

Paco Abella
https://www.magento-specialist.com/