Our products are very heavy 65 lbs in a 24 x 49 in box, normally we would request a call tag option via FedEx for them to go out and pickup the product (they bring the label) instead of us creating an RMA label for the customer and having them deal with it. Fedex would then pickup the package on the date we request. I would love to see this option incorporated as it is best practice for us and the large packages we ship.