Showing results for 
Search instead for 
Did you mean: 

Trying to create MBI account

Trying to create MBI account



Based on the instructions to create an account, I followed the steps below:


1. Go to

2. Go to My Account > My MBI Instances. 


Went I went to my account portal, I did not see the 'My MBI Instaces' link.  Also, is MBI an option for Enterprise Edition only?





Re: Trying to create MBI account

Hi @cmartin19 ,


Please refer below link:


Business Intelligence service is available for all Magento Commerce clients.


You can get details from here:


Problem Solved? Accept as Solution!


Hope it helps!


Ankit Jasani

Re: Trying to create MBI account


We suggest you to open a support ticket through your commerce account and the team will be able to look into the issue.


Best Regards,

MBI Team.



Re: Trying to create MBI account

Hello cmartin19,


Magento Business Intelligence (MBI) is a cloud-based system that can merge all your data sources and analytics software insights of your e-commerce business.


In simple words, it can collect all your data from one source and analyze your eCommerce business.


You can follow the ways below to activate/create an MBI account,


If you have a Magento Commerce Cloud Starter subscription, then follow the below ways,


  • Log in to your Magento account and go to My Account > My MBI Instances > Create Instance.
  • Select your type of subscription and Continue.
  • Now, enter the registration data, verify your email address, and create a password.
  • Fill the info about your Magento 2 store.
  • Nextly, you need to create one more user here at
  • You will have to set the user as a Contributor to your project.
  • Then get your MBI SSH keys. Go to the Connect your database page and locate Encryption settings.
  • In the Encryption Type line, select SSH Tunnel.
  • Don’t forget to save your Public Key.
  • Go to your Contributor account and Go to Account Settings -> Add a public key. Enter the key that you have.
  • Now, you must update .magento/services.yaml and
  • Then, run echo $MAGENTO_CLOUD_RELATIONSHIPS | base64 --decode | json_pp to get information after connecting your database.
  • Then, fill out the Connect your Magento database form in your account and set your timezone settings.
  • Now, you have to enter your Encryption Settings. To get data, check your SSH access
  • Thus, you will find your Remote Address and Username.
  • Lastly, save the Integration.


I hope the above information will help you to activate or create an MBI account for your business. However, if you still face any problems, please discuss them here.




Rex M


AccuWeb Hosting | Magento Hosting

Re: Trying to create MBI account


Thanks for the information.  Where do I go to purchase a Magento Commerce Cloud Starter subscription?