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Exception printing is disabled

SOLVED

Exception printing is disabled

I am trying to install Magento on my website via Softaculous auto installer. The installation succeeds, but when I try to login the exception printing error appears. I changed the local.xml.sample into local.xml, which gives the following error:

Warning: is_dir(): open_basedir restriction in effect. File(/etc/pki/tls/certs) is not within the allowed path(s): (/home/prinsqp206/domains/claq.nl/:/home/prinsqp206/domains/include/:/tmp:/var/tmp:/usr/local/lib/php/:/usr/local/php70/lib/php/:/usr/local/php56/lib/php/) in /home/prinsqp206/domains/claq.nl/public_html/vendor/composer/composer/src/Composer/Util/RemoteFilesystem.php on line 914

 The next step according to the internet is to go to the file magento_directory/lib/Zend/Cache/Backend/File.php. The problem is that I cannot find this file; the only folder in the lib folder are Internal and Web.

 

I really hope someone can help me, since I've struggled with this problem for a few weeks now, and I want to continue with my webshop.

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Exception printing is disabled

Take a look at those two solutions which I gave recently. One of them should help in your case:

https://community.magento.com/t5/Installing-Magento-2/There-has-been-an-error-processing-your-reques...

https://community.magento.com/t5/Technical-Issues/Exception-printing-is-disabled-by-default-for-secu...

If this response was helpful to you, consider giving kudos to this post.
If this response solved your problem, click accept as solution to help others solve this issue

View solution in original post

2 REPLIES 2

Re: Exception printing is disabled

Take a look at those two solutions which I gave recently. One of them should help in your case:

https://community.magento.com/t5/Installing-Magento-2/There-has-been-an-error-processing-your-reques...

https://community.magento.com/t5/Technical-Issues/Exception-printing-is-disabled-by-default-for-secu...

If this response was helpful to you, consider giving kudos to this post.
If this response solved your problem, click accept as solution to help others solve this issue

Re: Exception printing is disabled

Thanks for the solution.
After a few attempts I decided to contact the hosting company; they were able to solve the problem.